Frequently Asked Questions
Do you make designs for all sports?
Yes, we make commitment designs for ANY and ALL sports!
How fast is the turnaround time?
Our standard turnaround time is 2-3 days. However, if you need your design sooner, we offer expedited options: for an additional $15, we can complete your design the next day, or for $25 extra, you can receive it the same day (same-day availability ends at 7 PM EST).
do you do all levels of sports or only division 1?
Yes! We are able to accommodate designs for ANY level.
Are we able to see a proof of the design before we purchase?
We do not provide proofs or examples before purchase. However, once your order is placed and the design is created, we will send it to you for review. If you would like any changes or adjustments, we will make them until you are completely satisfied with the result!
How do we receive the design once it is ordered?
All designs are sent over email to the corresponding email entered at checkout! Please make sure to type it in correctly!
What is your refund policy?
Due to the nature of the Design Services, refunds are not available once a paid request has been submitted. Cancellations requested prior to our commencement of any work with respect to a submitted request may be eligible for a refund at the sole discretion of our company.
What if I already have a graphic made and I just want to use one of your video intros?
Please contact us via email info@commitmentedits.com or send us a message on Instagram @committmentedits and we will direct you from there!
What can I do with the edit once I get it?
Each design is created specifically for you, and once completed, you are free to use it however you wish. We encourage you to share it on social media or anywhere else you like!